FINRA arbitrations cases and mediations of securities and business disputes may be initiated through FINRA. There are two ways of resolving disputes between and among investors, brokerage firms, and individual brokers—FINRA arbitrations and FINRA mediations.
The FINRA arbitration process, the FINRA code of arbitration procedure, and the FINRA rules of arbitration procedures can be very confusing to someone who is new to the process. Soreide Law Group obtained the following information on FINRA’s website which was designed to help guide someone through, what can be a very daunting process.
The FINRA arbitration process begins with the filing of a Statement of Claim and other documents with FINRA. The Statement of Claim includes a description of the dispute, the parties involved and the amount of money sought. This is the chance for the investor to explain the events pertaining to the dispute in chronological order. It is important to provide any documents mentioned in the statement that will support the claim.
FINRA also requires the filing of a Submission Agreement as part of the initial step in the arbitration process. This agreement lists the parties in the arbitration case and confirms that FINRA will be the administrator. It also establishes that if the case ends with a hearing, the parties agree to abide by the arbitrators’ decision. FINRA requires that the claimant submit the appropriate fees to start the proceeding.
Once the filing requirements are met, FINRA serves the Statement of Claim to the respondents identified in it. FINRA also analyzes the claim, looking for things like the size of the claim, to decide how many arbitrators will be needed, the nature of the dispute, and the type of securities involved. FINRA fines can be assessed to companies by the mediator via the FINRA’s rules of arbitration.
The other way of settling a dispute is through mediation. A FINRA mediation offers an alternative to arbitration. A trained, impartial mediator facilitates negotiations between disputing parties, to help them find a mutually acceptable resolution to the dispute. If you’re involved in an arbitration case, you can request mediation at any time before the arbitrator’s issue an award.
To mediate through FINRA, one or both parties may file a Request for Mediation. FINRA will contact the other party or parties to determine their interest, explain the mediation process, and seek their agreement to mediate. If the parties agree to mediation, FINRA’s mediation administrators can assist in the selection of a mediator. The parties have full say and must agree on who is selected as the mediator.
Once the parties agree on a mediator, FINRA sends each party a Mediation Submission Agreement that indicates the terms for the mediation. All parties, their representatives, and the mediator must sign it before the mediation can take place. The agreement is designed to protect the parties involved and prevent any misunderstanding about the process.