John Alex (CRD: 2020710) settled customer disputes at Morgan Stanley and UBS Financial Services between 2011 and 2025, according to BrokerCheck, which lists him as John L. Alex.

Investors potentially experienced sales practice violations by securities broker Lisa Aileen Pugel (also known as Lisa Aileen Klatt and Lisa Aileen Winski) [CRD: 2506156, Caledonia, Wisconsin], according to public information located on Financial Industry Regulatory Authority (FINRA) BrokerCheck. Pugel worked for Avantax Investment Services Inc. from February 3, 1995, to September 5, 2025, and Avantax Advisory Services from August 8, 2012, to September 5, 2025, and she has been registered with Cetera Wealth Services LLC and Cetera Investment Advisers LLC since September 5, 2025. Investors are encouraged to continue reading to find out more about Pugel’s disclosures.
Evidently, a client filed a complaint about Lisa Pugel. Primarily, the client alleged that Pugel made misrepresentations concerning the surrender period tied to fixed annuities, which allegedly resulted in a surrender fee and market adjustment. For this reason, the client allegedly sustained damages related to fixed annuities. Therefore, on September 25, 2024, Avantax Investment Services Inc. settled this matter by paying the client $4,958.14 in damages.
Specifically, a client of Avantax Investment Services Inc. contested Lisa Pugel’s sales practices, according to a complaint dated May 26, 2023. Allegedly, Pugel made unsuitable recommendations. It appears that Pugel allegedly caused the client to sustain damages connected to stocks, mutual funds, and variable annuities. Consequently, the client sought compensation from Avantax Investment Services Inc. or Pugel in the amount of $100,000 in this matter. However, the client withdrew this complaint.
Additionally, a client filed a complaint about Lisa Pugel. Mainly, the client alleged that Pugel signed their names on a client profile questionnaire and made misrepresentations regarding a variable annuity product with a long-term care rider. Because of this, the client allegedly incurred damages linked to variable annuities. As a result, on November 18, 2014, HD Vest settled this matter by paying the client $8,328.63 in damages.
Did you suffer any investment-related losses because of Lisa Pugel? Contact Soreide Law Group at (888) 760-6552 or online and speak to a securities lawyer about a potential recovery of your investment losses. Soreide Law Group has recovered losses for clients throughout the US. Also, our securities attorneys represent investors on a contingency fee basis and advance all costs. Pugel and brokerage firms Pugel worked for deny allegations of sales practice violations.
John Alex (CRD: 2020710) settled customer disputes at Morgan Stanley and UBS Financial Services between 2011 and 2025, according to BrokerCheck, which lists him as John L. Alex.
Sam Bhushan (CRD: 4884717) is named in several pending customer complaints and one settled dispute, according to his BrokerCheck report.
Sterling Louviere (CRD: 2021328), listed on BrokerCheck as Sterling Vaughn Louviere, is named in a pending customer claim over Reg D private placements, with Cabin Securities as the firm named.
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