A 2010 customer complaint at Eagle Strategies over a 457(b) rollover names Eric Heiting (CRD 3052881). The complaint centered on a retirement plan move and its tax effect, and it ended in a settlement.
Stifel customers have filed a pending $500,000 FINRA arbitration that names Mark Elston (CRD 702496). The claim concerns a mutual fund. Its allegations are unproven, and no arbitrator has ruled.
The claimants filed on September 22, 2026, under FINRA docket 26-02045. BrokerCheck shows a long list of legal theories in the claim against Mark Elston. The claimants allege breach of contract and warranties and promissory estoppel. They also allege violation of the Consumer Protection and Deceptive Trade Practices Act and of state securities statutes.
Their list continues with fraud and constructive fraud, breach of fiduciary duty, and negligence and gross negligence. It also includes omission and negligent misrepresentation. Each remains an allegation that no arbitrator has decided.
A case like the one naming Mark Elston starts with a statement of claim. The broker and the firm then file answers. Next, the parties rank and strike arbitrators from lists FINRA provides.
Discovery follows. Each side exchanges documents such as account statements, emails and notes. If the case goes forward, a panel holds a hearing and issues a written award. Either side can have a lawyer throughout.
Mutual funds look simple, but the costs behind them vary. Share classes carry different sales charges and ongoing fees. A large purchase can qualify for a discount, called a breakpoint, if the broker applies it.
Switching between fund families can also reset sales charges. When we review a mutual fund claim, we compare the share class bought with the classes the investor could have bought. The Mark Elston disclosure lists a mutual fund as the product, so these general points frame the type of dispute.
FINRA Rule 12206 makes a claim ineligible for arbitration once six years have passed. The six years run from the event behind the claim, which is often the purchase or the last recommendation. State statutes of limitation can also apply, and some are shorter. With those deadlines, waiting to see whether the account recovers can cost an investor the claim. The first step is to gather the account statements and the confirmations. We review them at no cost and tell you whether a claim is still timely.
FINRA member firms must supervise the activities of their brokers. If you have questions about an account that Mark Elston handled, call Soreide Law Group at (888) 760-6552. You can also reach us online to speak with a securities attorney. FINRA arbitration is a national forum, so we represent investors in FINRA arbitration across the country. We handle these claims on a contingency fee basis. Learn how FINRA arbitration works.
This post summarizes public FINRA records, including BrokerCheck, as of October 31, 2026. Allegations in customer complaints and arbitrations are claims, not findings. Pending claims remain open and undecided. A settlement is also not an admission of wrongdoing. FINRA may also update or correct these records after that date.
A 2010 customer complaint at Eagle Strategies over a 457(b) rollover names Eric Heiting (CRD 3052881). The complaint centered on a retirement plan move and its tax effect, and it ended in a settlement.
In a pending arbitration naming Salvatore Bonomo (CRD 5733048), a Merrill Lynch client seeks $500,000. The claim is an unproven allegation, and no arbitrator has ruled on it.
A Morgan Stanley client has a pending FINRA arbitration naming Dejan Bucevski (CRD 5702545) over private placement investments. The allegations are unproven, and no arbitrator has ruled.
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