John Alex (CRD: 2020710) settled customer disputes at Morgan Stanley and UBS Financial Services between 2011 and 2025, according to BrokerCheck, which lists him as John L. Alex.

Investors have reportedly disputed the sales practices of securities broker Cody Michael Keller [CRD: 6669454, Mechanicsburg, Pennsylvania], based on public information on Financial Industry Regulatory Authority (FINRA) BrokerCheck. Keller worked for MML Investors Services LLC from August 17, 2023, to October 14, 2024, after previously being registered with other firms earlier in his career. Investors should continue reviewing the information below to find out more about the disclosures involving Keller.
Evidently, on October 7, 2025, an MML Investors Services LLC client filed a complaint about Cody Keller. Primarily, the client alleged that Keller engaged in unauthorized trading by making financial decisions without approval and placing funds into whole life insurance without consent. Because of this, the client allegedly incurred damages related to life insurance products. Consequently, the client requested $10,000 in compensation from MML Investors Services LLC or Keller.
Notably, FINRA issued Case: 2023079675401 on March 19, 2025, permanently barring Keller from associating with any FINRA member in all capacities. The regulatory action followed an investigation into Keller’s employment history, including his termination from Northwestern Mutual Investment Services LLC and his discharge from MML Investors Services LLC.
Northwestern Mutual reported that Keller resigned after the firm found that he paid a client from his personal bank account in an apparent effort to avoid a complaint, engaged in an undisclosed outside business activity, and did not provide complete or factual responses when questioned. MML later reported that Keller was discharged for failing to disclose a regulatory action with the state of Pennsylvania on his registration forms.
Allegedly, Keller failed to comply with FINRA’s requests for documents and information related to these matters after the regulator formally demanded them as part of its investigation. FINRA determined that Keller received and acknowledged the requests but refused to produce the requested materials, which violated FINRA Rules 8210 and 2010. FINRA barred him from the securities industry due to his refusal to cooperate with FINRA’s investigation.
Also, on November 3, 2023, a Northwestern Mutual Investment Services LLC client filed a written complaint about Cody Keller. Mainly, the client alleged that Keller recommended a variable life insurance policy that poorly performed and described the policy as a scam. For this reason, the client allegedly sustained damages linked to life insurance products. As a result, the client requested $5,410 in compensation from Northwestern Mutual Investment Services LLC or Keller. This complaint closed without a resolution on December 20, 2023.
Did you suffer any investment-related losses because of Cody Keller? If so, reach out to Soreide Law Group at (888) 760-6552 or online and consult with a securities lawyer about a potential recovery of your investment losses. Soreide Law Group has recovered losses for investors throughout the US. Also, the firm works on a contingency fee basis and advances all costs. Keller and brokerage firms Keller worked for deny allegations of sales practice violations.
John Alex (CRD: 2020710) settled customer disputes at Morgan Stanley and UBS Financial Services between 2011 and 2025, according to BrokerCheck, which lists him as John L. Alex.
Sam Bhushan (CRD: 4884717) is named in several pending customer complaints and one settled dispute, according to his BrokerCheck report.
Sterling Louviere (CRD: 2021328), listed on BrokerCheck as Sterling Vaughn Louviere, is named in a pending customer claim over Reg D private placements, with Cabin Securities as the firm named.
Phone:
Fax: 1-954-760-6553
Email: [email protected]