Markus Byrd (CRD 2177376) has settled customer claims and faces pending FINRA arbitration claims at Kestra Investment Services, according to his BrokerCheck report.
The disputes span several years and involve claims of unsuitable recommendations and discretionary trading. BrokerCheck lists each matter by its filing date and current status.
Markus Byrd settled a customer claim for $3,300,000 at Kestra Investment Services. The claimant filed the case on August 2, 2024 under docket number 24-01666 and alleged damages of $5,000. He also said Byrd misrepresented the investment and made an unsuitable recommendation. The matter settled on November 13, 2025.
A second claim at Kestra, filed February 20, 2024 under docket 24-00388, settled on February 14, 2025 for $65,000 against alleged damages of $5,000. In a statement, Byrd said the broker dealer vetted and approved the products, and that many advisors sold them to accredited investors on its platform. BrokerCheck reports for John Edward Freiburger (CRD 2163773) and Mitchell Brian Walk (CRD 3195375) list the same case number.
A third claim, filed August 11, 2023 under docket 23-02092, alleged that Byrd made unsuitable recommendations. Kestra settled the matter for $705,000 on February 29, 2024, against alleged damages of $5,000. Byrd said in a statement that he was not a party to the case. He said no one named him as a respondent, and that the investments were appropriate when made.
The oldest settled claim, filed April 28, 2023 under docket 23-01140, alleged damages of $445,000 and settled on February 14, 2024 for $210,000. Byrd again said the broker dealer vetted and approved the products, and that many advisors sold them to accredited investors.
Markus Byrd faces a pending claim filed March 16, 2026 under docket 26-00557 at Kestra Investment Services. It alleges that Byrd recommended unsuitable alternative investments, with alleged damages of $5,000. Byrd said in a statement that he is not a party to the case. He also said the broker dealer vetted and approved the products and that many advisors sold them to accredited investors on its platform. BrokerCheck reports for John Edward Freiburger (CRD 2163773), Mark Heath Woodward (CRD 4064469), and Matthew R Carbray (CRD 4565811) list the same case number.
Markus Byrd faces a second pending claim, filed February 27, 2026 under docket 26-00470. It alleges that between September 2020 and April 2023, he exercised discretionary authority in a customer account to purchase exchange-traded securities. Byrd said in a statement that he was not a party to the case. He said no one named him as a respondent, and that the investments were appropriate when made.
FINRA member firms must supervise the activities of their brokers. If you have questions about an account that Markus Byrd handled, call Soreide Law Group at (888) 760-6552. You can also reach us online to speak with a securities attorney. Our securities lawyers handle FINRA arbitration claims on a contingency fee basis. Learn how FINRA arbitration works.
This post summarizes public FINRA records, including BrokerCheck, as of October 10, 2026. Allegations in customer complaints and arbitrations are claims, not findings. Pending claims remain open and undecided. A settlement is also not an admission of wrongdoing. FINRA may also update or correct these records after that date.
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